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Terms of ServiceEffective Date: Apr 2nd 2026
Last Updated: Apr 2nd 2026OVERVIEW
Welcome to Pawurks! In these Terms of Service (“Terms”), “we,” “us,” and “our” refer to Pawurks. We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify.These Terms, together with our Return & Refund Policy, Privacy Policy, and any other referenced policies, govern your use of the Services. Please read them carefully — they include important information about your legal rights, warranty disclaimers, and limitations of liability.By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you are using the Services on behalf of a minor, you confirm you have the authority to do so.To shop or access certain features, you may need to provide accurate information such as your name, email, billing, and shipping details. You warrant that all information you provide is correct, current, and complete.You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else. Notify us immediately at support@pawurks.com if you suspect unauthorized access.SECTION 2 – OUR PRODUCTS
We strive to display accurate product images, descriptions, and colors. However, actual appearance may vary due to your device, screen settings, or other factors. We do not warrant that products will match the exact appearance shown online.All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product, correct errors, or limit quantities at our discretion.Pet Product Note: Pet food, treats, and perishable items must be stored and used according to instructions. We are not responsible for issues arising from improper storage, handling, or use after delivery. Always consult your veterinarian regarding suitability for your pet.SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Your order is not binding until we confirm acceptance and process payment.Please review your order carefully before submitting. We may be unable to cancel or modify orders once accepted. If we cancel or modify your order, we will notify you using the contact information provided.Purchases are for personal or household use only and not for commercial resale or export, unless otherwise agreed in writing.Returns and refunds are governed solely by our Return & Refund Policy (including the 30-day window, 20% restocking fee on certain physical returns, non-returnable items such as opened pet food/treats, and the 14-day EU cooling-off period).SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price at the time of order (shown in your confirmation email) is the price you pay, unless otherwise stated. Posted prices exclude taxes, shipping, handling, customs, or import fees unless noted.You agree to provide current, accurate payment and account information. You warrant that you are authorized to use the payment method and that charges will be honored.SECTION 5 – SHIPPING AND DELIVERY
Shipping and fulfillment are handled by our dropshipping partner, Teemdrop, and third-party carriers. Delivery times are estimates only and not guaranteed.We are not liable for delays caused by carriers, customs, weather, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including trademarks, logos, text, images, graphics, and product photos — is owned by Pawurks, its affiliates, or licensors and protected by U.S. and international intellectual property laws.You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, or use any content without our prior written consent. All rights not expressly granted are reserved.Our names, logos, and slogans are trademarks of Pawurks. Shopify’s trademarks belong to Shopify Inc. Other third-party trademarks are the property of their respective owners.SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without any warranties or endorsement. We have no control over, and no liability for, your use of such tools. Use them at your own risk and review the third-party’s terms.SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or content. We are not responsible for their accuracy, content, or practices. Accessing them is at your own risk. Direct any concerns about third-party products or services to the relevant provider.SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all sales and purchases are made directly with Pawurks. Shopify is not responsible for any aspect of your transactions with us, including product issues, injuries, or losses. You release Shopify and its affiliates from all related claims.SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge you have read and agree to these policies. Information may be processed in other countries.SECTION 11 – FEEDBACK
Any ideas, suggestions, reviews, or feedback you submit grant us a perpetual, royalty-free, worldwide license to use, modify, and commercialize them without compensation or obligation to you.You warrant that your feedback does not violate third-party rights and is not unlawful or harmful. We may monitor or remove feedback at our discretion but have no obligation to do so.SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time (including after an order is placed) without prior notice.SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to:
This section applies to any software, AI agent, or automated service (“Agent”) that accesses or interacts with the Services. No Agent may access the Services unless it clearly identifies itself in the user-agent string (e.g., “Agent/[name]”) and does not conceal or mimic human behavior. We may block or limit Agent access at any time. Agents must respond truthfully to queries about whether they are human or automated.SECTION 15 – TERMINATION
We may terminate or suspend your access to the Services at any time, with or without notice. You remain responsible for amounts due up to the date of termination.Sections that by their nature should survive (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.We do not guarantee that the Services will be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pawurks, Teemdrop, Shopify, and our respective affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits or data) arising from your use of the Services or any products, even if advised of the possibility.Our total liability shall not exceed the amount you paid for the specific product(s) involved.SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Pawurks, Teemdrop, Shopify, and our affiliates from any claims, damages, losses, and reasonable attorney fees arising from your breach of these Terms, violation of law, or misuse of the Services.SECTION 19 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the maximum extent possible, and the remaining provisions will remain in full effect.SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right does not waive that right. These Terms (together with our other policies) constitute the entire agreement between you and us.SECTION 21 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign them without notice.SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the State of [Insert Your State, e.g., California/Texas/Florida], without regard to conflict of laws principles. Disputes shall be resolved in the courts located in [Insert County/City, State].EU customers may benefit from additional mandatory consumer protections.SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting the revised version on our website. Continued use after changes constitutes acceptance. We will notify you of material changes where required by law.SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to support@pawurks.com (mailto:support@pawurks.com). Pawurks
support@pawurks.com (mailto:support@pawurks.com)
1176 Mocksville Hwy, Statesville, NC, 28625
(704) 681-3812
Last Updated: Apr 2nd 2026OVERVIEW
Welcome to Pawurks! In these Terms of Service (“Terms”), “we,” “us,” and “our” refer to Pawurks. We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify.These Terms, together with our Return & Refund Policy, Privacy Policy, and any other referenced policies, govern your use of the Services. Please read them carefully — they include important information about your legal rights, warranty disclaimers, and limitations of liability.By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you are using the Services on behalf of a minor, you confirm you have the authority to do so.To shop or access certain features, you may need to provide accurate information such as your name, email, billing, and shipping details. You warrant that all information you provide is correct, current, and complete.You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else. Notify us immediately at support@pawurks.com if you suspect unauthorized access.SECTION 2 – OUR PRODUCTS
We strive to display accurate product images, descriptions, and colors. However, actual appearance may vary due to your device, screen settings, or other factors. We do not warrant that products will match the exact appearance shown online.All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product, correct errors, or limit quantities at our discretion.Pet Product Note: Pet food, treats, and perishable items must be stored and used according to instructions. We are not responsible for issues arising from improper storage, handling, or use after delivery. Always consult your veterinarian regarding suitability for your pet.SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Your order is not binding until we confirm acceptance and process payment.Please review your order carefully before submitting. We may be unable to cancel or modify orders once accepted. If we cancel or modify your order, we will notify you using the contact information provided.Purchases are for personal or household use only and not for commercial resale or export, unless otherwise agreed in writing.Returns and refunds are governed solely by our Return & Refund Policy (including the 30-day window, 20% restocking fee on certain physical returns, non-returnable items such as opened pet food/treats, and the 14-day EU cooling-off period).SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price at the time of order (shown in your confirmation email) is the price you pay, unless otherwise stated. Posted prices exclude taxes, shipping, handling, customs, or import fees unless noted.You agree to provide current, accurate payment and account information. You warrant that you are authorized to use the payment method and that charges will be honored.SECTION 5 – SHIPPING AND DELIVERY
Shipping and fulfillment are handled by our dropshipping partner, Teemdrop, and third-party carriers. Delivery times are estimates only and not guaranteed.We are not liable for delays caused by carriers, customs, weather, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including trademarks, logos, text, images, graphics, and product photos — is owned by Pawurks, its affiliates, or licensors and protected by U.S. and international intellectual property laws.You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, or use any content without our prior written consent. All rights not expressly granted are reserved.Our names, logos, and slogans are trademarks of Pawurks. Shopify’s trademarks belong to Shopify Inc. Other third-party trademarks are the property of their respective owners.SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without any warranties or endorsement. We have no control over, and no liability for, your use of such tools. Use them at your own risk and review the third-party’s terms.SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or content. We are not responsible for their accuracy, content, or practices. Accessing them is at your own risk. Direct any concerns about third-party products or services to the relevant provider.SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all sales and purchases are made directly with Pawurks. Shopify is not responsible for any aspect of your transactions with us, including product issues, injuries, or losses. You release Shopify and its affiliates from all related claims.SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge you have read and agree to these policies. Information may be processed in other countries.SECTION 11 – FEEDBACK
Any ideas, suggestions, reviews, or feedback you submit grant us a perpetual, royalty-free, worldwide license to use, modify, and commercialize them without compensation or obligation to you.You warrant that your feedback does not violate third-party rights and is not unlawful or harmful. We may monitor or remove feedback at our discretion but have no obligation to do so.SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time (including after an order is placed) without prior notice.SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to:
- Violate any laws or regulations
- Infringe our or others’ intellectual property rights
- Harass, defame, or harm others
- Transmit spam, viruses, or malicious code
- Use automated tools (robots, scrapers, AI agents, etc.) to access the Services without permission
- Impersonate others or interfere with the Services
This section applies to any software, AI agent, or automated service (“Agent”) that accesses or interacts with the Services. No Agent may access the Services unless it clearly identifies itself in the user-agent string (e.g., “Agent/[name]”) and does not conceal or mimic human behavior. We may block or limit Agent access at any time. Agents must respond truthfully to queries about whether they are human or automated.SECTION 15 – TERMINATION
We may terminate or suspend your access to the Services at any time, with or without notice. You remain responsible for amounts due up to the date of termination.Sections that by their nature should survive (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.We do not guarantee that the Services will be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pawurks, Teemdrop, Shopify, and our respective affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits or data) arising from your use of the Services or any products, even if advised of the possibility.Our total liability shall not exceed the amount you paid for the specific product(s) involved.SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Pawurks, Teemdrop, Shopify, and our affiliates from any claims, damages, losses, and reasonable attorney fees arising from your breach of these Terms, violation of law, or misuse of the Services.SECTION 19 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the maximum extent possible, and the remaining provisions will remain in full effect.SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right does not waive that right. These Terms (together with our other policies) constitute the entire agreement between you and us.SECTION 21 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign them without notice.SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the State of [Insert Your State, e.g., California/Texas/Florida], without regard to conflict of laws principles. Disputes shall be resolved in the courts located in [Insert County/City, State].EU customers may benefit from additional mandatory consumer protections.SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting the revised version on our website. Continued use after changes constitutes acceptance. We will notify you of material changes where required by law.SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to support@pawurks.com (mailto:support@pawurks.com). Pawurks
support@pawurks.com (mailto:support@pawurks.com)
1176 Mocksville Hwy, Statesville, NC, 28625
(704) 681-3812